1.      Introduction

Thank you for choosing the Good Herb services accessible at www.goodherb.uk. (The “Site”), trading as Good Herb.

Good Herb is the owner and provider of the website, located at https://www.goodherb.uk. (The “Platform”). When this Policy mentions Good Herb, it refers to “we”, “us”, or “our”. Our privacy promises are:

1. We value your privacy & data security
2. We do not use your data for commercial purposes
3. We comply with the United Kingdom Privacy Laws
4. We comply with the European Union GDPR.
5. We will never sell your data
6. You are in control of your data.

In order to fully understand the consent you are giving us in relation to your personal data, please read the Consent Section below.

2.      Your Consent

Our Privacy Policy is based on and reflects various mandatory requirements of applicable laws around the world, where Good Herb is operating, that govern the protection of personal data, including but not limited to Regulation (EU) 2016/679 of the European Parliament and of the Counsel of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the so called “General Data Protection Regulation” or “GDPR” as sometimes abbreviated). Under GDPR, we are required to get specific consent from you in relation to the personal data we collect about you.

Please note that you have the right to withdraw your consent at any time by writing to us at hello@goodherb.uk.With clear statement that you withdraw your consent and wish your account to be terminated and all personal data to be deleted. Notwithstanding, you are not obligated to provide us with your personal data completely or partially; however, in that way, we could not provide you with our services depending on the volume of personal data provided. If you opt out of the processing of your personal data, we will respect that subject to our legal obligations.

3.      Information We Collect

We may collect certain personal information, such as your name, email address, and contact information, when you voluntarily provide it for registration or support requests. We may automatically collect information about your use of the site, including device information, IP address, usage patterns, and interactions within the site.

4.      How we use your Information

We use your information to personalize your experience within the site and provide you with relevant content and features. We may use your contact information to respond to your inquiries or provide updates related to the service. We also collect data to analyze usage patterns and improve the site functionality and user experience.

You hold the right to opt out of receiving any of these communications as described under the “Data Subject Rights” section below.

5.      Our Data Processing Activities

6.      Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing. As a member of Good Herb, we have established a preferences centre where you can view and make certain decisions about how we communicate with you.

7.      Promotional offers from us

We may use your Identity, Contact information, Technical, and Usage Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us.

8.      Opting out

You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you..

9.      Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist in delivering our services.

10. The data subject’s rights

Under the General Data Protection Regulation (GDPR), you are entitled to the choices below;

1. Exercise of Rights
2. Revocation of Consent
3. Right of Access
4. Right to Rectification
5. Right to Erasure
6. Right to Restriction of Processing
7. Right to Data Portability
8. Right to Object
9. The right to appeal

Learn more about these rights, and find out how you can exercise your rights by sending us a message.

11. Commitment

We take the responsibility to protect the security and privacy of our users seriously. We have established effective policies that define our commitment to data security and the information technology we manage. We are continually reviewing policies and procedures to assure that they are appropriate and effective in meeting our commitments to our community, our users, customers, and ourselves. Any suspicious attempt to breach our terms and policies, or to engage in any type of unauthorized action involving our information systems, is regarded as potential criminal activity. All suspicious computer mischief will be reported to the appropriate authorities.

12. Changes To our Privacy Policy

Changes to this privacy policy may be made by us from time to time. In no event will these changes result in the degradation of any security measures designed to protect you from unauthorized disclosure.

13. Contact Us

We hope that we can satisfy any queries you may have about the way in which we process your personal information, so we encourage you to submit your claim to our Data Protection Officer at hello@goodherb.uk

Or write us at

However, if this does not satisfy you, you also have the right to complain to the data protection authority in the location in which you live, work, or believe a data protection breach has occurred.

Last Updated February 19^th 2025